Our Quality Policy:

To protect the rights of patients and their relatives, and to ensure continuous satisfaction.

To become a regionally recognized reference healthcare institution with professional teams.

To provide healthcare services by utilizing modern technology without compromising scientific, ethical, and moral principles.

To aim for continuous improvement through analysis and measurement with the participation of all employees, while ensuring employee safety and satisfaction.

To continuously monitor the effectiveness of the quality management system, implement necessary improvements, and ensure compliance with applicable requirements.

At our hospital, with a patient-centered approach, we strive to produce services that meet the needs and expectations of patients and their relatives. With the implementation of the ISO 9001:2015 Quality Management System, covering all processes and aiming for continuous development, we have taken another step on our journey toward excellence.

TUSA HOSPITAL's service quality is certified with the ISO 9001:2015 QUALITY CERTIFICATE.

Our ISO 9001 certification efforts began not just to obtain a certificate, but with the aim of continuously improving hospital performance, ensuring patient safety, and enhancing service quality.

Understanding that the ISO 9001 certificate defines an effective quality management system, our hospital achieved successful results in service efficiency, patient satisfaction, and patient loyalty during the preparation phase.